A Friendly Visit from Jewett Farms!
Mark Nichols of our New England sales team, visited with his clients Elena and Lynn of Jewett Farms. We highlighted Jewett Farms last week on the blog with their newest studio in Newburyport, Massachusetts having Carlisle floors throughout. Lynn and Elena got the grand tour of Carlisle and nestled in at our design center and sample shop to talk about wood.
Here's Mark, Elena and Lynn chatting about the tight grain in this slice of Heart Pine.
This is the letter that Elena sent us following their visit:
Yesterday my colleague Lynn and I traveled from northern Massachusetts into the beautiful woods of New Hampshire – we lucked out and enjoyed a beautiful New England fall day. Our company, Jewett Farms, has become an exclusive partner with Carlisle and is distributing its wide plank floors from our new design studio in Newburyport, Massachusetts. It was very gratifying and educational to visit the Stoddard operation. We gained useful knowledge about the species, craft, and artistry of Carlisle flooring – so much of the language used to describe the work there resonated for us: it is the same language we use about the craft and art of our cabinetry. We were reminded each step along the way about the very special fit that seems to exist between Jewett Farms & Co. and Carlisle.
On a personal note, when I returned to my home in Massachusetts I realized I did not have my wallet and knew that I may have left it at Fiddleheads Cafe. I did not remember, in my panic, the full name of the Café so called Carlisle and explained my situation. Pat answered the phone – not only did she find me the contact information for the Café but offered, if my wallet was found there, to pick it up for me and send it back to me overnight. Previously I had remarked more than once about the friendly, courteous, and professional voices on the phone when I call Carlisle and Pat’s effort to ease my anxiety was above and beyond and much appreciated.
Author's Name: Megan Sprague
Posted Date: October 15, 2008 at 8:44 AM
Filed under: Customer Service, Hardwood Flooring, Home Decor, Home Flooring Choices, Megan Sprague, Regions, Wood Grains & Styles
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Comments
Those folks at Jewett Farms do some very nice work... its good to see them use such a great wood floor product as Carlisle to pair with their cabinets. I look forward to working with both Carlisle and Jewett Farms in the near future.
Posted by Benjamin on October 15, 2008 2:33 PM