The show home next door.
I had a pretty cool thing happen today — I called one of our customers earlier this morning to give her the name of a referral in her area where she could see our flooring in person. Then, I found out another person was willing to be a referral, too, so I called the customer back to give her the additional name. Well, she had already made an appointment to see the first referral’s flooring tonight. Not only that, but when she was being given directions she was asked if she knew where ‘Oak Street’ was? She said she sure did, and it turns out the referral that she is going to see tonight lives three doors down from where the customer is building her new home!
Now she gets to see our floors AND meet her new neighbors…
I’d say we really do offer the best customer service — what do you think?
Author's Name: Jen Fox
Posted Date: July 23, 2008 at 10:31 AM
Filed under: Customer Service, Jen Fox
View or post your comments here (0)
BLOGGING GADGETS
Social Bookmarks: 
| 
| 
| 
TrackBack (0)