Surface Blog User Guidelines
Our bloggers here at Surface really want to know what’s on your mind (as well as under your feet!). We hope that this blog can act as a place for learning; not just about our services at Carlisle, but about you as customers and people with unique and wonderful stories to tell. Whether you're a first-time homebuyer, a seasoned homeowner looking to renovate, a contractor or home builder, a passionate environmentalist, or even just a visitor passing by, you'll find heartwarming and informative posts to help make you feel like you're a part of the Carlisle family. While our select employee bloggers will be the primary authors of this blog, you may also find guest bloggers, and the occasional post by Carlisle's President, Don Carlisle.
COMMENT GUIDELINES
Feel free to engage our bloggers, ask questions, and tell us what you are thinking! Your stories and comments are what help us to continue to provide you with the customer service and high quality products we pride ourselves on. While we always love to hear from our readers, we just ask that you please refrain from saying anything which includes profanity or any discriminatory tones. A good rule to follow here: if you wouldn’t want to repeat it in front of your boss or a child, don’t post it in your comment.
Now is a section of “small print” items. These are guidelines, after all. This blog is run by Carlisle Wide Plank Floors, meaning the Terms of Use and Privacy Policy of www.wideplankflooring.com do apply to Surface.
COMMENT RESPONSE GUIDELINES
We're excited at Carlisle to be able to have several of our fantastic employees blogging for us. This allows us to bring you a diverse and well-rounded snapshot of what it's like to be a part of the Carlisle family. You'll notice that when you post a comment, it will not appear right away. Once we've looked it over to make sure that it's free of spam or derogatory content, we'll publish it to the blog. We just want to ensure that all conversations stay on track. That said, we will be doing our best to post your comments within 24 hours. Occasionally, you may find that your comment takes more than 24 hours to clear, but this may just mean that something came up that needed our attention on this end. Please don't think that this means that we aren't always looking forward to your feedback and doing our best to monitor as quickly as possible!
ONE LAST THING…
If you have more specific customer service questions and would like a less public way to get in touch with us, or if you've posted a comment and haven't received a response in an appropriate amount of time, we encourage you to contact us! All of your feedback, whether good, bad, or a question, is so im portant to us.
We feature a FAQ page http://www.wideplankflooring.com/wood-flooring-questions-faq.aspx on our corporate site, and also offer several ways of getting in touch with us. Our friendly representatives are always excited to talk with you and answer any questions you might have. We've put together a helpful Contact Information page as well as our toll free number for instant live customer service at 1-800-595-9663.
We look forward to speaking with all of you out there in the blogosphere! Happy
Blogging!